Brightspace Problems Sometimes problems can occur with WebAssign and Brightspace®. Brightspace Link Not ShownWhen setting up your integration, the expected link is not shown for Brightspace. Brightspace Displays Page Not Found When Accessing WebAssignWhen you or your students try to access WebAssign from Brightspace, a Page Not Found error is shown. Roster Drops and Transfers Not SyncedStudents who drop or transfer out of a Brightspace section are not dropped from the roster of the corresponding WebAssign section. To access this assignment, open it first from your learning management systemYour students will see this message if they try to open an assignment in WebAssign that they have not previously opened by clicking the assignment link in Brightspace. Students Can't Open WebAssign Assignments From BrightspaceIf you or the course creator added a WebAssign login tool to your Brightspace course (basic integration) and uploaded WebAssign assignments to Brightspace (advanced integration) for the same section, your students will not be able to open the WebAssign assignments. The message To access this assignment, open it first from your learning management system is displayed to students. Duplicated Assignment Links in BrightspaceMultiple assignment links are shown in Brightspace for the same WebAssign assignment. Scores for some WebAssign assignments are not synced to Brightspace. Scores for Manually Added Assignments Not Synced to BrightspaceWhen using an advanced LMS integration, manually uploaded or entered scores for assignments not completed in WebAssign are not synced to Brightspace. Grades and Category Averages Not Synced to BrightspaceWhen using an advanced LMS integration, final grades and category averages are not synced to Brightspace. Scores Synced to Brightspace Are IncorrectWhen using an advanced LMS integration, WebAssign assignment scores greater than 100% or less than 0% are synced to Brightspace as 100% or 0%, respectively. Synced Points Rounding Error in BrightspaceWhen using an advanced LMS integration, the assignment's points earned might seem to be rounded incorrectly in Brightspace. For example, Brightspace might show 10.0001 instead of 10. Timer Starts Immediately for Timed Assignments in BrightspaceThe assignment timer starts when your student clicks the link in Brightspace to open it, but assignment restrictions such as entering the password might prevent your student from beginning work immediately. More information Access WebAssign From Brightspace Transfer a Student Between Brightspace Sections Advanced Integration for Brightspace