An error message displays when you try to create a course.
Cause
Your account has not been verified.
Resolution
Cengage uses SheerID® to verify your identity and role as an instructor to prevent fraudulent account creation. Many users are instantly verified.
If you are not instantly verified, SheerID will email you for
more information.
Cause
Your institution's license has expired, or Cengage is having issues.
Resolution
Open a ticket at support.cengage.com and include the error
message.