You cannot change the primary textbook for a course. To add, change, or remove a secondary textbook, contact support.
Primary Textbooks
WebAssign cannot change a course's primary textbook. If your course was created with the wrong textbook, remove that course and create a new one with the correct textbook.
Secondary Textbooks
Adding, changing, or removing a secondary textbook might change the cost of your
section and require refunds or additional payment for some students. For this
reason, you must submit a request to customer support.
- United States
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- 1-800-354-9706
- Africa, Europe, and the Middle East
-
- support.cengage.com
- +441264332424
- Asia
- cengageasia.com/contact-us
- Australia
- New Zealand
- Canada
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- (800) 310-5661 (M-F 8am to 5pm EST)
- India
- International Customer Support (8am – 6pm EST)
- 1-800-599-3663 or 1-859-657-4786
- Latin America
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- soporte.latam@cengage.com
Note Support HoursMonday-Friday; 5am-7pm CST (Mexico City Time)
Note LanguagesSpanish, English, Portuguese
- Argentina
- 0800-444-CENGAGE (2364243) option 8
- Brazil
-
- suporte.brasil@cengage.com
- 0800-CENGAGE (23642438) option 8
- Colombia
- 01800-01-CENGAGE (2364243) option 3
- Mexico
- 01800-CENGAGE (2364243) option 8
- A Customer Support representative might contact you to request more information or to confirm changes that would affect the cost of access for your students.
- If the cost for access increases because of your request, students who have already paid for access might be issued refunds and need to purchase access again at the new cost.
- If the cost for access decreases because of your request, students who have already paid for access are issued refunds for the cost difference.
- eBooks are not available to students for secondary textbooks.
- Usually, your request can be processed within 2 to 3 business days.