Your username is the email address associated with your Cengage account.
Important Do not create a new account.
Note If you access
WebAssign through NGLSync, your
username might not be an email address. Ask your teacher to look up your
username.
You are not able to look up your username. If you are not able to sign in to your Cengage account:
- Try signing in with your school email address.
- Try signing in with an alternate email address.
-
Contact customer support.
- United States
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- 800.354.9706
- Africa, Europe, and the Middle East
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- +44 (0)1264 332424
- Asia
-
- https://www.cengageasia.com/help-tech
- asia.usersupport@cengage.com
- South East Asia: +65 6410 1206
- North Asia: +8610 8343 5158
Note HoursM-F 8:30am-5:30pm (UTC+8:00)
- Australia
- New Zealand
- Canada
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- (800) 310-5661 (M-F 8am to 5pm EST)
- India
- International Customer Support (8am – 6pm EST)
- 1-800-599-3663 or 1-859-657-4786
- INTLCS@cengage.com
- Latin America
-
- Higher education: https://support.cengage.com
- Secondary education: https://cengageorg.my.site.com/Service/s/k12login?language=en_US
- soporte.latam@cengage.com
Note Support HoursMonday-Friday; 5am-7pm CST (Mexico City Time)
Note LanguagesSpanish, English, Portuguese
- Argentina
- 0800-444-CENGAGE (2364243) option 8
- Brazil
-
- suporte.brasil@cengage.com
- 0800-CENGAGE (23642438) option 8
- Colombia
- 01800-01-CENGAGE (2364243) option 3
- Mexico
- 01800-CENGAGE (2364243) option 8