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Student Support

WebAssign Knowledge Base

Can't get into WebAssign?

Need to buy an access code?

Can't see submitted homework?

Can't find your class?

Go to WebAssign Knowledge Base


User Guides

Student Quick Start Guide

Learn how to log in to WebAssign and get started

Student Quick Start Guide for accessing WebAssign through Blackboard

Learn how to access a WebAssign class through Blackboard and get started

Student Online Help

Extensive searchable online help

Student Guide

Free downloadable print version of the online help


Email Support

Request a refund

Create a Customer Support case

Phone Support

Toll free: (800) 955-8275
Local: (919) 829-8181

Student Support Team Hours

Monday–Friday, 9 a.m.–10 p.m. ET
Sunday, 11 a.m.–8 p.m. ET

Getting Started Tips

  1. First, consult our Quick Start Guide for Students for help getting started using WebAssign.

  2. Our Student online help is also online for easy reference and can help answer many of the more detailed questions you have.

  3. We offer unlimited free Customer Support by email and phone.


Did You Know?

You can get an email notification when your instructor changes a due date

Your instructor can create a forum where you can discuss assignments with your classmates

It's easy to ask your instructor for an extension, for help, or for additional submissions

WebAssign® is a registered service mark of North Carolina State University under license to Advanced Instructional Systems, Inc.

Copyright Information © 1997–2003 North Carolina State University. Portions © 2003– Advanced Instructional Systems, Inc.

Various trademarks held by their respective owners.

Main Office: 1791 Varsity Drive, Suite 200, Raleigh, NC 27606 | Tel (919) 829-8181 | Fax (919) 829-1516