An online product is only as good as the support team that backs it up. Here at WebAssign, we have full confidence in both our platform and our people. Our highly trained support personnel are experts in WebAssign and are located on-site at our corporate headquarters in Raleigh, North Carolina, ready to assist you.
Support Your Way
Whether you prefer to talk live with a person or communicate via email, WebAssign is here to help. Our instructor and student support teams are available to assist you by phone. And, our Help Request form allows you to describe your question in detail and receive an answer via email. Additionally, during rush times we offer extended support hours. Take a closer look at the customer support hours we offer on our Contact Us page.
Our online documentation is comprehensive and includes step-by-step instructions for common tasks. Quick-Start Guides for both instructors and students get you up and running fast, and you can provide students with our first-day-of-class handouts to orient them to WebAssign and provide necessary information about class keys, access codes, and passwords.
How to Access Support
Have a question? Please visit the Instructor Support page to access our online documentation for instructors.
Prefer one-on-one assistance? Contact us.